Shipping policy

🚚 Shipping & Delivery Policy – Queen Bakery

At Queen Bakery, we strive to deliver your favourite Vietnamese food fresh and fast. Here’s everything you need to know about our delivery & pickup options:

🛍️ Pickup (Click & Collect)

📍 Pickup location: Shop 4, 129 Queen Street, Southport QLD 4215

⏰ Pickup hours: During business hours (see store hours on homepage or Google)

🕐 Please allow 15–30 minutes after placing your order. We’ll notify you when it’s ready.

📞 Call us at 0434 031 995 if you need to schedule a specific pickup time.🛵 

Local Delivery (within Southport & nearby suburbs)

✅ Available for select postcodes within 10km radius

💵 Delivery fee: depend on your location. The fee will be available at checkout.

⏰ Orders placed before 7:00PM can usually be delivered same-day

📦 Delivery window: 30–60 minutes from order confirmation

🚨 We do not deliver outside of our local delivery zones at this time

📦 Third-Party Delivery Apps

Prefer to order via your favourite platform? Find us on:

  • Uber Eats

  • DoorDash

  • Menulog

    (Note: prices and availability may vary on third-party platforms, usually 30% higher than placing order via QueenBakery.com.au)

🔄 Order Changes or Issues

Please contact us ASAP at 0434 031 995 if you need to change or cancel your order. 

For delivery delays or product issues, we’ll do our best to make it right 💛

📌 Notes:

  • Delivery times may vary slightly during peak hours or bad weather

  • We do not currently ship food interstate or outside Gold Coast

  • All items are made fresh to order – please consume promptly for best quality

If you have any special delivery requests (bulk order, catering, etc.), feel free to message us directly on Facebook or call our team!

📦 Queen Bakery – Vietnamese Street Food in Southport

Fresh • Fast • Flavourful – Delivered to your door.